Shipping Policy

Processing Time

All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times vary depending on your location and the shipping method selected at checkout. Most domestic orders arrive within 3–7 business days after dispatch.

Shipment Confirmation & Tracking

You will receive a shipping confirmation email with tracking information once your order has been shipped.

Domestic Shipping Only

At this time, we only ship within the United States.

Lost or Delayed Packages

We are not responsible for delays caused by the postal service or for packages marked as delivered that are not received. If your package is lost, please contact the shipping provider directly with your tracking number.

Return & Refund Policy

All Sales Are Final

Due to the handmade and limited nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations.

Damaged or Defective Items

If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery with photos and a description of the issue. We’ll do our best to make it right.

Contact

For order issues or concerns, please email us at Shop@rubbr.co with your order number in the subject line.